Smart or Smarter?

FACT: everyone thinks they are smarter than the other! Why waste that time worrying about little things in life? When working with someone do you find it frustrating that a person is acting like they know everything but you seem to do all the work? While working with a client and a few of his partners on a consult, I realized that they had a big problem: “No one valued each other’s intellectual ability”

Fact is they didn’t trust each other. Big problem don’t you think?

I was standing in a typical example of a person not respecting the other thinking they were always right and always smarter. This applied for each of the partners on to each other… further this, it trickled down to the whole team of employees! Thought I was in Ramsy’s Kitchen Nightmares…

What did we do? We had a session on what everyone is good at looking at their strengths and weaknesses. Surprisingly, they all had both segments. What a relief.

We started talking all together and analyzed the opportunity cost for each person’s time spent on what the other was doing, trying to make it better or redoing work. The ROI on everything was causing them to be so inefficient that they were latterly bleeding their wallets dry. Further that, they had given up on the business and wanted to end it.

The process was simple:

  1. State what you are good at and what you like to do, then focus on it
  2. State what you are NOT good at and what you DO NOT like to do, then simply don’t do it
  3. Mind your business over a period of 3 to 4 weeks while everything is being monitored
  4. Analyze the performance in a meeting
  5. Figure out a solution and implement it if required

Point is that we spend too much time in other people’s business. We spend too much time trying to fix the other instead of trusting them and helping them develop that skill… Trust is crucial especially in a growing company. If there isn’t any then it must be developed or an exit of one person must occur.

Communication Change in the Corp Word

Communication Change in Corp World

Communication Change in the Corp Word

Communication Change in the Corp Word

 

We have all been involved in large organizations. We have all witnessed what it is like to work with others in a massive team. We have worked the jobs at the bottom of the chain and also the ones at the top. Various understanding of how to deal with people exists and it is usually based on previous experience, culture, society norm, and so on.

What I noticed while working with some big corporations, is that people tend to stick to what they know. They don’t like change and certainly not anything that will compromise their job/career. It is intuitive that they follow procedure.

Does this make or break a corporation? Well startups are in a different position. They are able to create a different culture and develop new approaches to their work flow. Usually this can give them leverage over bigger companies and giving them an opportunity to grow faster and capture market share.

So how does communication come into play? The basis of any working model should require a proper communication flow; a way for a team to develop and grow constructively. What happens next? The interesting process of corporate politics enters the arena and when you have new technology… fireworks are always expected.

While at the bottom of the chain working the entry jobs, I would suggest great tools, great flows and really, anything that would limit the amount of time it would take to get responses back. Moving up the chain and learning the tricks of the trade I would start suggestions with proper presentations and proof of efficiency. This proved to be beneficial. The interesting portion however, came from different management.

Focusing on the successful ones, they integrated culture change. Culture change is always difficult, with all the politics, procedures and what not else that exists in a large corporation. The effectiveness of being able to make the change always brought success in the implementation. If this was not accomplished, the opposite occurred, where by efficiency dropped and the projects felt the ramifications of limited culture change.